WebJoin the 5,909 people who've already reviewed TNT. The BBC is not responsible for the content of external sites. Myvisa is vital but I'm trapped in an application lockdown, Left more than 2,000 out of pocket after passport confusion, it seems a huge number of other people are having similar problems. How to send documents from Saint-Marc to Russia in 2022 Live status tracker updated three times to tell me the package had arrived at their depot - how can I trust it!? A really frustrating incompetent service. TNT Reviews | Read Customer Service Reviews of TNT say thats nothing to do with them so I assume it will be returned by Royal Mail. We are truly sorry to Angela for any inconvenience caused. Give contract of peoples important documents to a terrible company Another traveller, Peter Lockwood, had a similar experience - but he ultimately had more luck. Wikipedia Absolutely amazed that HM Passport office use this service at all, worse than Yodel and that is really saying something! 67095510. Dont use them! The whole process took a week and at the end of it it arrived via Royal Mail. I tried everything, and no luck.. FedEx Rip-off websites are charging for free travel forms. TNT was due to deliver my brothers new passport from early March and we never received it. Last time I renewed my passport 6 years ago, I used the RM service where you go to the post office, they check your application, photos etc, then send off your application. Then they told me they were delivering on that date, before 6pm. Most travel insurance policies won't cover you if you're unable to provide documentation needed for travel before departure. When I asked why the ordering system allowed a next day service to be booked and couldn't be offerd/honoured they referred to the fine print. It goes against our guidelines to offer incentives for reviews. Passport application - return of supporting documents Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. The current state of affairs with sending documents from Saint-Marc to Russia in 2022. Rang at 5pm to see what was happening and was told driver attempted pickup at 15.03hrs which they never. on 19/08/2020. So far nobody has tried to contact me. II31 How long are people waiting to hear of TNT after receiving an email from the passport office saying sent You can check tracking yourself Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field March 18, 2022 at 5:55 pm #10052 pugalug Participant Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. We use dedicated people and clever technology to safeguard our platform. This contact should be given to Royal mail . 67095565. My driving licence arrived this morning (I needed the passport to renew my driving licence, thats why I was so desperate to get it). I was travelling home from working away that day. However, the passport did not arrive. Neighbours say they don't have it. Desperate holidaymakers beg to collect passports from FedEx Might be worth emailing him. I have called the deliveries number three times, and waited an hour to be connected before being disconnected. Just a quick update and hopefully this is will be helpful to someone who are experiencing the same problems. Read about our approach to external linking. Deputy State Secretary on EU Funds Issues Mr. Armands Eberhards. TNT will only deliver your supporting documents if you paid the secure delivery fee when you applied for your passport. Passports and supporting documents will arrive separately. Please visit here to track the delivery of your item. Normally someone will need to be in to receive it. Again, no one came or contacted me. Managed to get through only to find out its tnt. She was due to travel on a snorkelling holiday to Egypt on 24 November but has now had to postpone and says it's been a hugely stressful experience. Submission and publication of all letters is subject to our terms and conditions, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. FedEx told us: 'As COVID-19 restrictions have continued to ease, HM passport applications have increased. Rescheduled for Saturday only for them to go to the wrong building which says "Marketing Suite" (not residential) and they had the audacity to take a picture of the office saying that I wasn't at home again.They know full well how important a BRP is but decided to make our lives extremely difficult to get this document. The driver did not request a signature or take a photo of the delivery. SeeCalculating Volumetric Weightfor details. Id just given up when a white van pulled up and a man delivered it. 67095489. One woman told the i: I fast-tracked it due to my grandmother being sick. On the 9th March I was told my parcel will be redelivered and I will get a call to confirm. Managed to book a redelivery but no one turned up, was told it had gone back to depot so could I collect it from 30 miles away, its a table so wont fit in my car! TNT I ordered some garden equipment which was despatched in three parcels via TNT. The doorbell was not rung, there was no slip left and we have video surveillance showing that no-one attempted to deliver anything! Copyright 2000-2023 M2N Limited E. & O.E. 'I would simply not have risked using the delivery service if I'd known what it was like,' she says. Accepted a job last week but have been offered a better one - what to do?! Do better!! Ive only just got over how stressed I was last weekend. TNT They told me manager would contact me within 2 days still waiting for call from last Friday. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. sheaob1991 WebYour Virtual Support Assistant FedEx: Hello, I'm the FedEx Virtual Assistant. NO ONE is held accountable and hardworking people are wasting time and losing money due to the TERRIBLE SERVICE. Absolutely amazed that HM Passport office use this service at all, worse than Yodel and that is really saying something! WebTNT passport delivery service is exceptional Thank you. on 02/12/2021, They have been holding my important documents nearly for 20 days nowtotal messed up company with useless staff who give u rubbish Thankfully the neighbour 2 doors away received it but stated the envelope was thrown outside their front door without an ounce of care for the documents inside and the fact that it was being delivered to the wrong address. This delivery date has successively been rolled to the next day for a week now. It gave her a window from 8.00am to 8.00pm when it said that the Theyll only change it if the seller contacts them and wont listen to me or what the rubbish driver says. "Some have even had their passport or application supporting documents lost by TNT.". As others have said first attempt at delivery (at home) no attempt to ring buzzer for entry. Adult passport was posted through the letter box as we weren't in, child's passport was delivered at 7.30 saturday morning. But there are reports of delivery dates being delayed multiple times, with some people still waiting after a month rather than the standard two days. TNT - NOT EVEN WORTHY OF ONE STAR, sadly that was the lowest option. I called the Shop that made me the delivery - they struggled half-day to contact them without result. Customer support line is extremely busy and slow and you can expect to be on the phone for at least an hour. Had many deliveries from the likes of Amazon, eBay, just eat etc never a problem. WebUtah County issues marriage licenses online, by virtual office visit, and in-office. One person wrote on social media: "Paid nearly 300 for two urgent Fast Track passports with a guaranteed 7-day turnaround. Managed to get through only to find out its tnt. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. TNT send fictional text messages claiming the package arrived 3 times at the delivery depot. BrennaArnold149 I was unable to arrange a redelivery as the bar code didnt work and tracking number didnt work. Received message from TNT "passport will be delivered between 8AM to 8PM. Photograph: Phil Rees/REX/Shutterstock I recently applied for a passport renewal and this was processed quickly by HM Passport Office. Now it is with its courier, TNT, to deliver, I have come to a dead end. Our appointment was the Tuesday in Liverpool, Adult Passport delivered the Friday, and my child's passport was delivered on the Saturday. Due to Covid backlogs, passports are already taking up to 10 weeks to process, the Passport Office (HMPO) has warned. Posters claim to have been waiting up to 12 days for a delivery. Worst experience, worst courier company. TNT It also apologised for the failure to deliver Angela's passport before her holiday. Today is Thursday I am still waiting and I don't know when or if I will ever get the passport delivered Wrote to my MP last weekend and will be writing to her again about it. It reads: "In recent months thousands of us have experienced significant delays in getting our passports delivered. Although, thankfully, Ive received my new passport my old passport hasnt been returned yet. HMPO should really rip out the contract they got with TNT and just stick to RM, Didn't delivery passport just sent a picture of the wrong street and said they unable to deliver. We welcome letters but cannot answer individually. A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas.